Requirements to use HubSpot tools with your connected email

Last updated: August 2, 2023

Available with any of the following subscriptions, except where noted:

With a connected email, you can take full advantage of the HubSpot tools. For example, you can automatically log email replies to contact records in HubSpot or include file attachments in your emails. You can also send emails from HubSpot using your own email servers.

Some features in HubSpot require a connected inbox, or aren't supported by every email provider. Use the list below to identify which features are supported by your email provider, and which require a connected inbox.

Feature	Requires a connected inbox	Google /Gmail	Office 365	Exchange	IMAP
Logging replies	Yes	✓	✓	✓	✓
Conversations inbox	Yes	✓	✓
Send emails from CRM	Yes	✓	✓	✓	✓
Sequences*	Yes	✓	✓	✓	✓
Send later	Yes	✓	✓	✓	✓
HubSpot Sales Office 365 add-in	Yes		✓
Email tracking	No	✓	✓	✓	✓
Contact profiles	No	✓	✓
Templates**	No	✓	✓	✓	✓
Documents **	No	✓	✓	✓	✓
Calling**	No	✓	✓	✓	✓
Create, view, edit meetings**	No	✓	✓	✓
Schedule meetings with a meetings link	Require connected calendar			✓
Schedule meetings from record	Require connected calendar	✓	✓

* Requires paid Sales Hub / Service Hub seats
** Available for free users with limitations

Was this article helpful? Yes No

This form is used for documentation feedback only. Learn how to get help with HubSpot.

Requirements to use HubSpot tools with your connected email

Available with any of the following subscriptions, except where noted:

Related content