CMS-General

Upload files to use in your HubSpot content

Last updated: October 8, 2019

Applies to:

Marketing Hub  Starter, Professional, Enterprise
Legacy Marketing Hub Basic
HubSpot CMS

In HubSpot, you can upload files to the files tool and use them in your HubSpot content. Once uploaded, your images, fonts, audio files, PDFs, and other files will be hosted on HubSpot's content delivery network servers.

Once you've uploaded files, you can organize, edit, and delete them, or insert them into your content.

Please note: HubSpot does not support the management of sensitive information. For more information, please see our Terms of Service.

Upload files

  • Navigate to the files tool:
    • In your HubSpot account, navigate to Marketing > Files and Templates > Files.
    • If you have a Marketing Hub Starter account, navigate to Marketing > Email, click the More tools dropdown menu in the left sidebar menu, and select File Manager. 
  • Click Upload files.

  • Browse your computer's hard drive for files to upload. Select your files and click Open. You can also drag and drop files in the open file manager window to upload them to the folder you're in. 

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There is no size limit for files uploaded to the files tool except for video files. Video files can be a maximum of 2 GB, and all video files uploaded to HubSpot will be transcoded to stream at 2.5 MB per second by default. For faster video streaming, ensure you are using HubSpot Video, powered by Vidyard.

Please note: when uploading a file larger than 1 GB, you may experience slowness during the upload process, or upload failure. It's recommended that you upload files that are 1 GB or less.

To see the size of an uploaded video in HubSpot:

  • Navigate to the files tool:
    • In your HubSpot account, navigate to Marketing > Files and Templates > Files.
    • If you have a Marketing Hub Starter account, navigate to Marketing > Email, click the More tools dropdown menu in the left sidebar menu, then select File Manager. 
  • Click the name of a file.
  • In the right panel, HubSpot will display the File size

Use uploaded files in your content

After you upload your files, you can use them as images, videos, or file download links in your HubSpot content. Learn more about inserting files into your content with the guides below:

To add videos into your HubSpot content, ensure that the Allow embedding, sharing, and tracking switch is toggled on.

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