Last updated: March 29, 2023
Available with any of the following subscriptions, except where noted:
All products and plans
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In HubSpot, you can upload files to the files tool and use them in your HubSpot content. Once uploaded, your images, fonts, audio files, PDFs, and other files will be hosted on HubSpot's content delivery network servers.
After uploading your files, you can organize, edit, and delete them, or insert them into your content. You can also share files directly by providing a download link to a file.
Please note: Files uploaded to the files tool are hosted on a public CDN file URL by default. HubSpot does not support the management of sensitive information. For more information, please see our Terms of Service.
Before you get started
Before uploading your files, please note the following:
- Before uploading a file, review the file tool's supported file types and sizes.
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By default, files uploaded to the files tool are hosted on a public file URL. If you don't want your files to be visible to search engines, learn how to customize the visibility of your file URL.
- While there is no strict size limit for the number or size of files you upload, it's recommended that you upload files below 1 GB in size.
- You can only upload up to 100 files at a time through the files tool. If you want to efficiently upload a significant number of files to your HubSpot account, you can upload them using the external auth API. Learn more about using the file upload API in HubSpot's developer documentation.
- Over the next few months, HubSpot will be moving to new default file hosting domains. Existing f.hubspotusercontentxx.net and cdn2.hubspot.net URLs will continue to work, but images in HubSpot pages will automatically update to the new URL. If you're experiencing loading images on HubSpot pages, please add these domains to your network or office's firewall allowlist and try again:
- [portalID].fs1.hubspotusercontent-na1.net
- [portalID].fs2.hubspotusercontent-na1.net
- [portalID].fs1.hubspotusercontent-eu1.net
- [portalID].fs2.hubspotusercontent-eu1.net
Upload files
To upload a file:- Navigate to the files tool:
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- In your HubSpot account, navigate to Marketing > Files and Templates > Files.
- If you have a Marketing Hub Starter account, navigate to Marketing > Files.
- If you're using HubSpot’s free tools, navigate to Marketing > Email. In the left sidebar menu, click the More tools dropdown menu, then select Files.
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Click Upload files.
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Browse your computer's hard drive for files to upload. Select your files and click Open. You can also drag and drop files in the open file manager window to upload them directly to a specific folder or the folder you're in.
Use uploaded files in your content
After you upload your files, you can use them as images, videos, or file download links in your HubSpot content. Learn more about inserting files into your content with the guides below:
When using HubSpot Video in your files tool, the file size may be reduced after upload. Vidyard compresses the file to reduce the amount of bandwidth the video requires when playing. To view the size of an uploaded video in HubSpot:
- Click the name of a file.
- In the right panel, click General. The File size will be displayed in this section.
- To add videos to your HubSpot content, ensure that the Advanced features switch is toggled on.
Please note: in order for the section This file is used in to populate, the email or page that contains the file must be sent or published respectively.
