Email Tracking

How do I use HubSpot Sales contact profiles in Gmail?

Last updated: November 1, 2017

Available For:

Marketing: N/A
Sales: Free, Starter, Professional

With HubSpot Sales, you can use contact profiles to get context for the interactions you're having with your contacts. When composing a message, a panel will appear on the right side of the compose window with information about the recipient as well as a history of your interactions. 

To use contact profiles in Gmail:

  • Open your Gmail inbox and compose a new message.
  • Add a recipient.

  • A side panel will appear featuring contact information and a button that allows you to Add (that contact) to HubSpot

  • You can also use the sidebar to edit contact and company properties. Hover over the property you'd like to edit and click the pencil to make changes.

  • If the panel does not appear, ensure you do not have it collapsed within Gmail as seen in the screenshot below. 

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