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How do I re-enable HubSpot Sales in Outlook?

Last updated: November 21, 2017

Available For:

Marketing: N/A
Sales: Free, Starter, Professional

You may occasionally need to re-enable the HubSpot Sales add-in in Outlook.

  • Open Outlook and navigate to File.
  • Click Info, then click Slow and Disabled Add-ins.  
  • If HubSpot Sales (this will appear with our legacy name Sidekick) is listed as disabled, select it and then click the Always enable this add-in button.


  • Once you've enabled HubSpot Sales, close and reopen Outlook. 
  • Send an email to to verify that everything is working properly again.

Alternatively, you can re-enable HubSpot Sales by navigating to File and then clicking Options and then Add-ins. In the Manage dropdown menu, select Disabled Items. Select Addin: Sidekick, then click Enable. Click OK and restart Outlook.

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