What is the difference between 'and' vs 'or' when creating a list?

Last updated: December 13, 2016

When creating your lists, you may be faced with the deicision to add certain logic when multiple pieces of criteria are involved. The two types of logic are AND and OR.

  • Using the AND logic means contacts will need to meet all criteria within that set
  • Using the OR logic means contacts will need to meet at least one criteria or the other criteria

Create a new list using AND logic

  • Navigate: Contacts > Lists
  • Click New List in the upper-right corner
  • Select your first piece of criteria such as Contact Property | Mailing State/Province | Massachusetts
  • Let's say you want to add an additional piece of criteria such as Mailing City | Boston. Knowing you want to see contacts who meet both of these criteria means you should use the AND logic. Contacts on this list will both be from the state of Massachusetts AND from the city of Boston.
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Create a new list using OR logic

  • Navigate: Contacts > Lists
  • Click New List in the upper-right corner
  • Select your first piece of criteria such as Mailing City | Boston
  • Let's say you want to add an additional piece of criteria such as Company | HubSpot. Knowing you want to see contacts who meet either of these criteria means you should use the OR logic. Contacts on this list will either be from the city of Boston OR from the company HubSpot.
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  • Some contacts may happen to meet both OR logic criteria and still be members of the list. Using the OR logic does not require contacts to only meet one criteria or the other; it simply means they must meet at least one or the other.

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