You can add an unsubscribe link to your one-to-one emails sent from the contact record, including any emails sent out through your sequences. This link allows recipients to opt out of receiving such emails from you.
Add an unsubscribe link to your one-to-one sales and sequence emails
When you turn on data privacy settings in your HubSpot account, the unsubscribe links will be included by default for all users. However, this can be overwritten on an individual user basis. This means a user can remove the unsubscribe link for their one-to-one sales emails.
If you don't want to turn on data privacy settings, but want to add the unsubscribe link to your one-to-one and sequence emails sent from your own HubSpot user account:
In your HubSpot account, click the settingssettings icon in the main navigation bar.
In the left sidebar menu, navigate to General.
Click the Email tab.
Select the Include unsubscribe link checkbox.
To choose which phrase you want appear for your unsubscribe link, click Edit link text, then in the dialog box, select the radio button next to the link text that you want.
Going forward, the unsubscribe link will be included at the bottom of all sales and sequence emails. If your contact clicks the unsubscribe link, they can unsubscribe from personal emails (i.e., the One to One subscription type), service emails, or blog post updates by clicking the toggle next to the subscription type.
An unsubscribe link will not be added to emails sent from Gmail or Outlook, even if you have the HubSpot sales extension installed.
If you purchased the Business Units add-on, the manage preferences page will include all of your account's subscription types, even if a recipient clicked the unsubscribe link in an email with a subscription type that's associated with a specific business unit.
Set a language: select a language from the dropdown menu. You can change the language to match what your recipient prefers.
Choose a different unsubscribe link text: select the radio button next to the text for your unsubscribe link. However, any new enrollments will continue to be the default phrase you selected in your Profile and Preferences.
Remove link: click to remove the unsubscribe link in the sequence emails to your recipient. This is typically done if you consider the nature of the sequence emails as transactional, or non-commercial.