Last updated: October 13, 2020
With a full website migration, the HubSpot Migrations Team recreates your existing website in HubSpot's CMS framework, according to the website review agreement you've completed with the team.
New customers can work with the sales team to request a migration, while existing customers can work with their Customer Success Manager to request this service.
The website you want to migrate into HubSpot must be live so the migrations team can view it without gaining special permissions to your current CMS. The team reviews your current website for any features or functionality that can't be migrated.
Please note: some types of widgets, submenus, scripts, or unsupported file types may not be supported HubSpot's CMS framework.
Here's a list of common elements that can't be recreated in your migrated site:
You'll get detailed notes from your customer success manager or the sales representative you're working with about what you can expect to see on your migrated site, including more details about the rest of the process.
To approve of the terms of your migration and initiate the process, you'll complete the form at the bottom of your website review page. Finally you'll complete a final authorization and submit payment for the migration.
Please note: after your migration is approved, don't publish any new changes to your live website. HubSpot can't apply these additional changes to your HubSpot site after starting your migration. After the migration is complete, you can make any desired changes to your HubSpot-hosted site.
HubSpot maintains an internal queue of migrations-to-be-completed, so an estimated (but not guaranteed) finish date will be provided for your migration job. Typically, a full website migration is completed within 26-32 days. A template setup project is typically completed within 12-14 days.
Here's an overview of the process:
You can monitor the status of your project in your account. In your HubSpot account, click your account name in the top right corner, then click Account & Billing. In the left sidebar menu, navigate to Migrations to see the status of your project.
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