Last updated: April 12, 2022
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If you have Add and edit users permissions in your HubSpot account, you can create new users and customize their permissions.
Learn how to remove users from the account.
Please note: only 100 users can be added in a single CSV import. If you are importing more than 100 users, you will need to do multiple imports.
You can set up the permissions for your new users in a few different ways. If you've added multiple users, the permissions will be set for all selected users.
Please note: this checkbox is only available in accounts with at least one of the following subscriptions: Marketing Hub Enterprise, Sales Hub Enterprise, Service Hub Enterprise, CMS Hub Enterprise, or Operations Hub Enterprise.
The new user will then be sent the welcome email where they can set their password and log in. If the new user doesn't receive a welcome email within five minutes, ask them to check their Junk/SPAM folder. If the email doesn't appear there, the user should follow the steps to ensure HubSpot emails are delivered. You can then give them account access by sending a reset password email. The new user can also do this directly from the login screen.
Once a user has been added to an account, they’re eligible to receive notifications, such as lead assignment notifications. The user can manage their notifications by logging in. After the user logs in, they can also set up their profile.
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