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Host videos in HubSpot

Last updated: November 29, 2021

Applies to:

Marketing Hub Professional, Enterprise
Service Hub Professional, Enterprise
CMS Hub Professional, Enterprise

HubSpot Videos will now be hosted through HubSpot, rather than through Vidyard. All current features of HubSpot Video will be retained, and new features will be added in the coming months. 

Customers without a paid Vidyard subscription will automatically have their existing videos transferred to HubSpot Video. 

Customers with a paid Vidyard subscription are eligible for a manual migration of their existing videos to Vidyard, paid for by HubSpot. Vidyard subscriptions will continue to be managed in Vidyard. A list of videos eligible for manual migration is available here.  Developers can also attempt the migration themselves, following these guidelines. Moving forward, these customers will also be able to use Vidyard’s video module integration in HubSpot.

For customers with a paid Vidyard subscription, an in-app notification will appear with three options: ignore the notification and have all videos automatically migrated to HubSpot Video starting on January 16, 2022; repeat the notification in one week; or consent to migration to Vidyard performed manually by a vendor, HubSpot Elite Partner Lynton Web. 

Please note: the notification will appear for all users, but only users with the Account Access permission can opt into a migration. 

Ignore the notification through January 15, 2022

  • All videos in the files tool will be copied over to HubSpot Video starting on January 16, 2022. You will be notified in HubSpot once this process is completed. 
  • New videos will be able to be hosted in HubSpot.
  • Vidyard videos can be added to HubSpot through Vidyard's HubSpot integration
  • All videos, forms, analytics, and CTAs will still be available in HubSpot. 
  • Vidyard will no longer provide analytics for videos hosted in HubSpot. 

Select the option to be reminded later 

  • The notifications will repeat after a delay of one week. 
  • This option will no longer be available close to the January 15, 2022 deadline.

Allow HubSpot to manually migrate videos

If you prefer to have your videos moved to Vidyard, a vendor, HubSpot Elite Partner Lynton Web, can manually switch videos from using HubL embed codes to using Vidyard embed codes. Manual migration ensures that the embed codes for all applicable videos are migrated accurately. 

Understand the migration objectives

Once the migration is complete, video files will be organized like this: 

  • Existing videos will not be switched over to HubSpot Video, but will still be present in the files tool.
  • Migrated videos can no longer be managed in HubSpot. All analytics will now be reported in Vidyard instead of HubSpot. 
  • Once the migration is complete, new videos can be hosted in HubSpot, while existing Vidyard videos can be managed in Vidyard.
  • Once the migration is complete, Vidyard videos can be added to HubSpot through Vidyard's HubSpot integration

Understand the migration process

HubSpot has contracted the Elite Solutions Partner Lynton Web to manually assist with the migration process. All costs for this process will be covered by HubSpot. All project management, costs, and contractual items will be handled directly by HubSpot with Lynton Web on behalf of accounts that opt into the migration.

HubSpot will automatically add Lynton Web's user to your account so they can complete the migration. Once the migration is complete, the user will automatically be removed from your account. 

You can remove Lynton Web's user from your account at any time, but this will prevent the migration from being completed. You can also restrict access for Lynton Web's user, but this may prevent them from completing the migration.

Users with the Account Access permission will be able to track actions taken in your account. Any additional questions on this topic can be directed to your HubSpot account representative. 

Understand the vendor's permissions in your account

The user role provided by HubSpot to Lynton Web will have access to view and/or edit permissions within your account for the following features:  

  • CRM: contacts, companies, deals, tasks, tickets, quotes, target accounts, calls activity feed, inbox, chatflows
  • Marketing: files, forms, CTAs, emails, blog, landing & website pages, HubDB, design manager, global theme settings, VAST template pack, content strategy, website settings, sitemaps, SEO, content recommendations, ,  navigation menus, subdomains, custom domains, URL redirects, CMS developer source code, developer tools.
  • Reports: Google Search Console, eCommerce data, content reporting
  • Service: knowledge base
  • Settings: language settings

Please note: Lynton Web's user will not have admin access or the ability to add users. 

The complete list of permissions given to the Lynton Web user can be found here: 

  • Blog
    • Access blog tools
    • Read blog authors
    • Publish bulk blog content
    • Create, edit, update, publish, and delete blog listing pages
    • View editable blog listing pages
    • Read, write, and publish blog posts
    • Schedule blog post publishing and updates
    • Access blog settings (read & write access)
    • Read and write blog tags
    • Read and write blog comments
  • CTAs
    • Access CTA tools
    • Create CTAs, including smart and multivariate CTAs
  • Design Manager
    • Use default CMS modules
    • Access design manager and legacy design manager
    • Access templates
    • Access and edit global content 
    • Read and write CMS developer source code
    • Deliver VAST template pack
    • Create and update CMS menus
    • Access CMS site search (read access)
  • Domains & URLs
    • Set up blogs on custom domains
    • Set up landing & website pages on custom domains
    • Host blog pages on hs-sites domain
    • Publish pages created with HubDB on custom domains 
    • Write sitemaps
  • Email
    • Access email tools and dashboard
    • Access core email APIs
    • Read, write, and publish emails
    • Unbounce email contacts
  • Files
    • Access files API
    • Access files tool
    • Upload, edit, and delete files
  • Forms
    • Access forms API
    • Read and write forms
    • Add user to form submission notifications 
  • HubDB
    • Read and write HubDB data
    • Create and update HubDB schemas
    • Add and update rows to HubDB tables
    • Update and delete HubDB table data
    • Publish and unpublish HubDB tables
    • Read and update HubDB table definitions
  • Knowledge Base
    • Access knowledge base tools
    • Read, write, and publish knowledge base articles
  • Landing & Website Pages
    • Access content tools and settings
    • Access core content APIs
    • Read CMS App Integrations
    • Read and write landing and website pages
    • Use content editor advanced features
    • Use content staging tools
    • Access published staged content
    • Bulk publish landing & website pages
    • Write and publish website & landing pages
    • Schedule landing & website page publishing and updates
    • Move pages between landing page & website page dashboards
    • Edit global theme settings
  • Reports
    • Dashboard access
  • SEO
    • Access content strategy tools
    • Read and write SEO recommendations 
    • Read SEO data in content editor and performance pages
    • Read and write SEO links
  • Settings
    • Access settings
    • Read and write language settings
    • Read and write website settings
    • Access to marketing tools