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How do I contact HubSpot support?

Last updated: December 20, 2016

Available For:

Marketing: Basic, Pro, Enterprise
Sales: Professional

If you are currently a HubSpot Marketing Basic, Professional, or Enterprise user; a Sales Professional user; or a 30-day trial user, log in to your account and click the Help button; this button appears in the bottom right-hand corner of your portal.

Click Contact Support within this window and you can email the Support team or ask for a call back. Take a look here to learn how to use Support Inbox to get help from the Support team.

Please note: currently, HubSpot only offers phone support in English. Call-back and email support are available in English, Spanish, German, and Japanese. Support documentation is provided through an automated translation service and is available at http://academy.hubspot.com.

If you are a Marketing Free or Sales Free user, you can access the HubSpot Community for further assistance by clicking the Help button in your account.