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HubSpot Sales for Outlook install error: 'Process cannot access file because it is being used by another process'

Last updated: November 1, 2017

Available For:

Marketing: N/A
Sales: Free, Starter, Professional

When installing HubSpot Sales for Outlook, you may encounter a "Process cannot access file because it is being used by another process" error message. 

 

To resolve this:
  • Press Ctrl+Alt+Delete.
  • Click Start Task Manager.
  • In the Task Manager, click the Processes tab.
  • Find and click on the Sidekick Tray WPF process, then click End Process. If a warning window opens to ask if you want to end the process, click End Process again to confirm.
  • In the Start menu, find Sidekick for Windows or HubSpot Sales for Windows and open it.

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