Install HubSpot Sales for Gmail and Office 365

*If you're accessing your email on Outlook.com, you cannot pin the Office 365 add-in in the inbox.

**Some sales tools cannot be used without a connected inbox.

Please note: HubSpot Sales does not support Apple Mail. Apple does not provide support for third-party developers creating Apple Mail add-ons.

HubSpot Sales Chrome extension

Access your sales tools directly from your Gmail inbox with the HubSpot Sales Chrome extension. If you're a Google admin for your organization, learn how to automatically install the extension for multiple users.

Please note: Google's Rapid Release track is not compatible with the extension. If you're using this version, talk to your IT team about switching to the default release track. 

Install the HubSpot Sales Chrome extension

1. Navigate to the Chrome web store.
2. Check to make sure that you're signed into the correct Gmail account. You can see which account you're logged in to in the top right. 
3. In the upper right, click Add to Chrome.

4. In the dialog box, click Add extension. 
5. Log into your HubSpot Sales account when prompted.

Receive sales notifications

1. In your HubSpot account, turn on your browser notifications.
2. In the upper right of your Gmail inbox, click the sprocket sprocket icon and select Notification Settings.
3. Select the Browser Notifications checkboxes you want to receive notifications for.

HubSpot Sales Office 365 add-in

Access your sales tools directly from your Outlook inbox with the HubSpot Sales Office 365 add-in. There are two ways to install the HubSpot Sales Office 365 add-in:

• Centrally deploy the add-in
• Install the add-in individually

Limitations and considerations 

Before installing the HubSpot Sales Office 365 add-in, note the following limitations and considerations.

• To use the HubSpot Sales Office 365 add-on, you must have a Microsoft 365-hosted email account (e.g., Microsoft 365 Business Premium, Microsoft 365 Business Essentials, or Microsoft 365 Personal).
  • If your email account is hosted on a different provider, you cannot install the Office 365 add-in, regardless of whether you use Outlook to access your email.
  • If you don't have a Microsoft 365 account but use Outlook for Desktop on Windows, you can install the HubSpot Sales Outlook desktop add-on instead.
• Outlook installed from the Microsoft Store is not compatible with the HubSpot Sales Office 365 add-in. Check your Outlook version to ensure it's Click-to-run.
• Microsoft 365 from GoDaddy is not compatible with the HubSpot Sales Office 365 add-in, because GoDaddy does not support third party apps.
• Terminal server environments are not supported for the Office 365 add-in.
• Do not install both the HubSpot Sales Office 365 add-in and the HubSpot Sales Outlook desktop add-in on the same device. These add-ins will conflict.

Centrally deploy the add-in

Microsoft 365 admins can centrally deploy the add-in to all Microsoft 365 users in your organization. When the add-in is centrally deployed, all Microsoft 365 users on the domain will automatically get the add-in, with no additional steps required.

Follow Microsoft's instructions to publish Office add-ins using centralized deployment via the Office 365 admin center. On the Centralized deployment step, select I want to add an Add-In from the Office Store, and search for HubSpot Sales.

Please note: when the add-in is centrally deployed, you may need to relaunch Outlook to see the add-in icon appear on the ribbon of the app. Outlook add-ins can take 24-72 hours to display.

Install the add-in individually

You can install the Microsoft 365 add-in individually in your account. If you have multiple email accounts in Outlook, you have to install the add-in in each email account where you want to access the sales tools. 

1. Navigate to Microsoft AppSource.

2. Click Get It Now.

3. In the dialog box, follow the prompts to log in to your Office 365 account and confirm your details with Microsoft. At the bottom, click Get It Now.
4. You'll be taken to your Office 365 account. In the dialog box, click Add. 

Once installed, the steps to access the add-in vary based on the Outlook version you're using. Learn more about accessing add-ins in Outlook. 

In the table below, hover over the enlargeIcon icon to view the add-in for each Outlook version. 

Outlook version	Access the add-in
Classic Outlook for Windows or Mac  enlargeIcon	At the top of Outlook, in the main ribbon, click Sales Tools.
New Outlook for Mac  enlargeIcon	At the top of Outlook, in the main ribbon, click the three horizontal dots. Then, select HubSpot Sales. Click Customize Toolbar to add HubSpot Sales to your toolbar.
New Outlook for Windows Outlook on the web  enlargeIcon	At the top of Outlook, in the main ribbon, click Apps, then select HubSpot Sales.