Last updated: January 20, 2023
After you’ve connected HubSpot and Microsoft Dynamics 365, you can embed HubSpot in your Microsoft Dynamics 365 app. This allows you to view information from a HubSpot contact, company or deal record directly on the Microsoft Dynamics 365 interface.
This window displays HubSpot timeline activities such as emails logged, workflows the record is enrolled in, and also includes a link to the HubSpot record.
Timeline embed must be turned on in both HubSpot and Microsoft Dynamics 365 to complete the installation process.
Turn on timeline embed
- In your HubSpot account, click the Marketplace icon in the main navigation bar. Under Manage, select Connected apps.
- Click Microsoft Dynamics 365.
- In the Timeline Embed section, click Get started.
- In the dialog box, click Install.
- Review the necessary permissions, then click Accept. You will be redirected back to HubSpot.
- Once timeline embed has been installed, click Close.
- After installing timeline embed in HubSpot, log into your Microsoft Dynamics 365 account.
Embed HubSpot into a Microsoft Dynamics 365 app
- In Microsoft Dynamics 365, navigate to the My Apps page.
- In the search bar, search for the app you want to embed HubSpot into.
- On the app you've selected, click ... and select Open in App Designer.
- Once the app is open, click ... in the upper-left corner and click Switch to classic.
- In the Contact/Company/Opportunity section, click Forms.
- On the right side, select the form you want to embed HubSpot into.
- Click the pencil icon to open the form editor.
- In the Components section, under the Layout tab, select 1-column tab.
- On the right side, enter a Label and Name for the tab.
- Under the Display tab, click HTML web resource.
- In the dialog box, search for and select hubspot_HubSpotEmbed. Click Add.
- On the right side, enter a unique name and label for the web resource.
- Click Save to save the changes or click Publish when you are ready to take the changes live.
- Once the changes are saved, navigate to a contact, company or deal record in Microsoft Dynamics 365 and click the HubSpot tab to view the HubSpot record timeline.
