Install apps from the App Marketplace

In the HubSpot Marketplace, you can search for and integrate tools you need for your business with your HubSpot account. All apps in the App Marketplace are reviewed and certified by HubSpot's team of developers.

Before you get started

Before you begin working with this feature, make sure to fully understand what steps should be taken ahead of time, as well as the limitations of the feature and potential considerations of using it. 

Understand requirements

• You must either be a Super Admin or have App Marketplace access permissions to install apps from the App Marketplace. Some apps require additional permissions.
• It's recommended to turn off ad blockers before installing apps. 

Understand limitations & considerations

• If your HubSpot account's default language is set to Spanish, French, German, Portuguese, Japanese, Dutch, or Italian, your search results will show any listings in that language first.

Install apps

1. In your HubSpot account, click the Marketplace icon marketplace in the top navigation bar, then select App Marketplace.
2. In the search bar, enter the name of an app . 
3. In the dropdown menu, click the name of an app. 
4. On the app listing page, review the following information: 
   • Built by: creator of the app. 
   • Installs: number of unique HubSpot accounts that have installed this app.
   • Requirements: subscription and permissions required to use the app, including: 
     • HubSpot Plan: whether your account's HubSpot subscription is compatible with this app. To view the app's availability for different HubSpot subscriptions, click See all compatible plans 
     • HubSpot Account permissions: HubSpot user permissions required to use the app. 
     • [App] subscription: subscription required in the app's connecting platform to use the app. For example, a Free, Starter, or Professional Zapier subscription is required to use the Zapier app. 
   • Overview: summary of what you can accomplish using the app. To view the complete overview, click See more in the Overview section. 
   • Setup guide: instructions for installing and using the app. To access the setup guide, click View setup guide at the bottom of the Overview section. 
   • Features: specific actions you can take using the app. To view the features available for different HubSpot subscriptions, click Compare features by HubSpot plan .
   • Shared data: how data will sync from HubSpot to the app and from the app to HubSpot. A single arrow signifies data syncing in one direction, while two arrows signify data syncing in both directions. 
   • Reviews: ratings and reviews of the app by customers who have installed it. Learn more about rating and reviewing apps. 
   • Pricing: cost of different tiers of the app. Click a subscription tier for more information about its cost and features. 
5. In the top left, click Install. If the Install button is greyed out, the app is already installed in your account. 
6. Complete the app's installation flow. You can find specific instructions in the app's setup guide in the Overview section of the app listing. 

Request an app install

If you don't have the required permissions to install an app, you can make a request of a user who does have those permissions: 

1. In your HubSpot account, click the Marketplace icon marketplace in the top navigation bar, then select App Marketplace.
2. In the search bar, enter the name of an app. 
3. In the dropdown menu, click the name of an app. 
4. On the app listing page, click Request to install in the top left. 
5. In the dialog box, click the Administrator dropdown menu and select a user. 
6. Click Send email. 

The HubSpot user you selected will receive an email letting them know what app you want to install and what permissions you would require to install it. 

Get app support

If you have any issues installing or using the app, you can request support from the app's creator. For apps not created by HubSpot, you must contact the app creator for support. 

1. In your HubSpot account, click the Marketplace icon marketplace in the top navigation bar, then select App Marketplace.
2. In the search bar, enter the name of an app.
3. In the dropdown menu, click the name of an app. 
4. On the app listing page, view the app's creator in the Built by field in the top left. 
5. If the app was built by HubSpot, contact HubSpot Support. 
6. If the app was built by another provider: 
   • In the More Info section of the right column, click the Support tab. 
   • Click an option, such as Email support. 

Uninstall apps

1. In your HubSpot account, click the settings settings icon in the top navigation bar. In the left sidebar menu, navigate to Integrations > Connected Apps.
2. Next to the app, click the Actions dropdown menu and select Uninstall.
3. In the dialog box, type uninstall, then click Uninstall. 

Please note: if you are disconnecting the Salesforce integration, there are additional steps that need to be taken after disconnecting. Learn more about disconnecting your HubSpot-Salesforce integration.