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Manage lead scores

Last updated: November 4, 2026

Available with any of the following subscriptions, except where noted:

Once you've drafted or turned on lead scores, you can edit, turn off, or delete them from the lead scoring index page. For example, your business has expanded to a new region, so you update your fit score to include that area when assessing good-fit companies.

Learn more about how the lead scoring tool works and how to build lead scores.

Permissions required Edit permissions for Lead Scoring are required to update, turn off, or delete lead scores.

Edit existing lead scores

To view and edit your existing lead scores:

  1. In your HubSpot account, click More, then navigate to Marketing > Lead Scoring. If More doesn't appear in your account, navigate to Marketing > Lead Scoring directly.

  2. In the table, view each score's name, status, associated score property, when it was created or updated, and which user created or updated it.

  3. To search for a score, enter the name in the search bar.

  4. To filter scores by their name or when they were created or updated, click Advanced filters, then set up your filter criteria.

  5. To view more information about a score's property, click the name of the property. You can view the basic property information and see where the property is used.

  6. To view the published version of a score, click the name of the score. In the top right, click Actions, then select See live score.
  7. To edit a score, hover over the score, then click Edit.

  8. Update the score criteria, inclusion/exclusion lists, or settings.

  9. Click Review and update if the score is already turned on, or Review and turn on if it's a draft.

turn-off-or-update-lead-score

Turn off a lead score

To turn off a lead score so it no longer scores records:

  1. In your HubSpot account, click More, then navigate to Marketing > Lead Scoring. If More doesn't appear in your account, navigate to Marketing > Lead Scoring directly.

  2. To search for a score, enter the name in the search bar. To filter scores by their name or when they were created or updated, click Advanced filters, then set up your filter criteria.

  3. To turn off a score, hover over the score, then click Edit.

  4. In the top right of the editor, click Turn off.

  5. In the dialog box, click Turn off to confirm.

When a score is turned off, each record's last known value for the score will remain for the associated score property.

Delete a lead score

To delete a lead score you no longer need:

  1. In your HubSpot account, click More, then navigate to Marketing > Lead Scoring. If More doesn't appear in your account, navigate to Marketing > Lead Scoring directly.

  2. To search for a score, enter the name in the search bar. To filter scores by their name or when they were created or updated, click Advanced filters, then set up your filter criteria.

  3. To delete a score, hover over the score, click Actions, then select Delete.

  4. In the dialog box, click Delete to confirm.

Deleting a score also deletes the associated score properties.

Please note: if the Delete option is grayed out, the score may be referenced in other tools, such as segments or workflows. You must remove these references before you can delete the score. Deleting a score also deletes the associated score properties..

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