Skip to content

HubSpot Sales for Windows tray app install error: 'Process cannot access file because it is being used by another process'

Last updated: June 28, 2023

Available with any of the following subscriptions, except where noted:

All products and plans

You may encounter the following error message when attempting to install the HubSpot Sales for Windows tray app:

Process cannot access file because it is being used by another process error message.

To resolve this error:

Press Ctrl + Alt + Delete, then click Task Manager.
Ensure you're on the Processes tab. Locate and right-click SidekickTrayWPF, then select End Process. If a warning window opens to ask if you want to end the process, click End Process again to confirm.
In the Start menu, search for HubSpot for Windows and open it.

Was this article helpful? Yes No

This form is used for documentation feedback only. Learn how to get help with HubSpot.