Bulk update user email domains

Using the bulk update email domain feature, Super Admins can update their users' email domains at the same time.

Before you get started

• If you have single sign-on enabled, you'll need to disable it before making this change.
• If a user has the same domain across different HubSpot accounts, the domain will be updated across all their accounts where they use that domain.

How to bulk update users email domains

• In your HubSpot account, click the settings settings icon in the top navigation bar.

• In the left sidebar menu, navigate to Users & Teams.
• Above the user table, in the upper right, click Actions, then select Change user email domains.

• Click the New email domain dropdown menu and select the new domain. If you haven't set up the new domain in your account, follow these steps to add it.

• Click Next.

• An email will be sent to your current and new domains, to make sure you have access to them. Once you have validated the new domain, the status will change from Not confirmed to Confirmed.

• A summary page will display, showing the users affected by the change. 

  • If there is one Super Admin on the account, click Change user email domain to confirm the changes.

• If there is more than one Super Admin on the account, a second Super Admin will need to review and approve the domain changes. Click Send for approval to send to the second Super Admin for review.

Once approved, users will receive a confirmation email with their new domain to both their previous, and new domains.