Contacts

Import an opt-out list

Last updated: July 26, 2018

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Import an opt-out list of contacts who are disqualified from receiving emails into HubSpot.

Prepare your opt-out list

In Excel, add an Email column with the email addresses of the contacts to be opted out from receiving emails. Save the file in a CSV format.

Import your opt-out list

  • In your HubSpot account, navigate to Contacts > Contacts.
  • Click Import in the upper right.
  • Click Start an import in the upper right.
  • Select An opt-out list.
  • Click select a file. In the dialog box, select the import file from your device.
  • Click the Email field column header dropdown menu and select the column header of the column in your import file that has the Email field.
  • Click Next, confirm your choice in the bottom right.
  • In the text field, enter the number of contacts to confirm they will be opted out from receiving emails. Then, click Begin import in the bottom right.

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