Import an opt-out list

Last updated: October 25, 2018


Import an opt-out list of contacts who are disqualified from receiving emails into HubSpot.

Prepare your opt-out list

In Excel, add an Email column with the email addresses of the contacts to be opted out from receiving emails. Save the file in a CSV format.

Import your opt-out list

  • In your HubSpot account, navigate to Contacts > Contacts.
  • In the upper right, click Import.
  • Click Start an import.
  • Select An opt-out list.
  • Click select a file. In the dialog box, select the import file from your device.
  • Click the Email field column header dropdown menu and select the column header of the column in your import file that has the Email field.
  • In the bottom right, click Next, confirm your choice.
  • In the text field, enter the number of contacts to confirm they will be opted out from receiving emails.
  • In the bottom right, click Begin import.