Social

How do I retroactively associate a social message with a campaign?

Last updated: December 4, 2017

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Marketing: Basic, Pro, Enterprise
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If you forget to associate your social message with a HubSpot campaign, or wish to change the HubSpot campaign a social message is associated with, you can retroactively do so:

To associate a new campaign with your social message

  • In your HubSpot Marketing Basic, Professional, or Enterprise account, navigate to Social > Publishing
  • Click the published message you wish to tag with one of your HubSpot campaigns.
  • Locate the Campaign section and click Add.
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  • Choose a campaign from the dropdown menu, then select Save.
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  • Your social message is now tagged with the selected campaign.

Please note: retroactively tagging a social message with a campaign will not track visits for that campaign, but it will add any click data for that message into your campaign, as well as track interactions for that message in a campaigns report under Social Reports.

To change the campaign associated with your social message

  • In your HubSpot Marketing Basic, Professional, or Enterprise account, navigate to Social > Publishing
  • Click the published message you wish to change the campaign for.
  • Locate the Campaign section and click Edit.
  • Choose a different campaign from the dropdown menu, then click Save.
    • Note the warning message: "Changing the campaign of this message won't associate any visits with the new campaign, only clicks and interactions, because the original message URL can't be changed."

You can also change the campaign your social message is associated with from the campaigns tool:

  • In your HubSpot Marketing BasicProfessional, or Enterprise account, navigate to Productivity Campaigns.
  • Click the name of the campaign.
  • Next to Social Messages, click Associate and select from the available messages to associate with this campaign > click Save.
    • Note: the message must have been published within the last 30 days to appear here.

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