Did you forget to tag a social message with a campaign? No worries, HubSpot offers you the opportunity to tag such message with a campaign. Please note that retroactively tagging a social message with a campaign will not track visits for that campaign, but it will add any click data for that message into your campaign, as well as track interactions for that message in a campaigns report under Social Reports.
- Navigate to Social > Publishing > click on the published message you wish to tag with one of your HubSpot campaigns.
- You will see that the message has a Add campaign link - click on this link.
- Choose a campaign from the drop-down > select Update campaign.
- Your social message is now tagged with the selected campaign.
You may wonder what option you will see for a message that was initially tagged with a campaign when published. As shown below, such messages will have a small Change link next to the current campaign they are tagged with.
If you click on this link, you will be prompted to change the campaign the message is currently tagged with. However, as the warning message notes, changing the campaign will not associate any visits with the new campaign since HubSpot cannot change the original URL. Therefore, it will only associate clicks and interactions.