Last updated: December 18, 2024
Available with any of the following subscriptions, except where noted:
Marketing Hub
Enterprise
|
Sales Hub
Enterprise
|
Service Hub
Enterprise
|
Operations Hub
Enterprise
|
Content Hub
Enterprise
|
Track when object values change and use the data in lists, workflows and reporting.
Please note: when creating property change events the below limits apply:
- You can create up to 25 property change events per account.
- Property change events count towards total event completion limit of 30M per month.
- Property change events are not recoverable after reaching the 30M limit.
Create a property change event
A property change event can be created via Property settings or Custom Events.
Property Settings
- In your HubSpot account, click the settings icon in the top navigation bar.
- In the left sidebar, navigate to Properties.
- Click the Select an object dropdown menu, then select [Object] properties to track changes for a property for that object.
- In the upper left, use the dropdown menus to filter by property group, field type, or which user created the property. Or, enter the name of a property in the search box to find a specific property.
- Hover over a property and click More > Track changes.
- Select an operator. The operator determines when the property value change should be tracked. Once the property and operator are selected, you'll receive information on how frequently the property is updated every month. All property change events count toward your monthly event completion limits.
- Click Create event.
Custom Events
- In your HubSpot account, navigate to Data Management > Custom Events.
- In the top right, click Create an event.
- Select Track object changes.
- Click Next.
- Select the Object and the Object property to track. When the property value changes, it'll trigger the change event.
- Select an operator. The operator determines when the property value change should be tracked. Once the property and operator are selected, you'll receive information on how frequently the property is updated every month. All property change events count toward your monthly event completion limits.
- Click Next.
- Enter an Event name and Description (optional).
- Click Done.
- The default event properties will be created for the event.
Please note: tracking will begin when the property change event is created, any data on changes to the property before that time will not be populated.
Use property change events data
The default properties generated after a property change event is created can be used across lists, workflows, and reporting.
- In your HubSpot account, navigate to Data Management > Custom Events.
- Hover over the event and click Actions > Use in. Then, select the tool you want to use the event data in.
- You'll be redirected to the selected tool where you can configure your set up.
