How do I update to the new HubSpot-Salesforce Connector Package?
In your HubSpot account, click the Marketplace iconmarketplace in the main navigation bar. Under Manage, select Connected apps. Click Salesforce. Follow the instructions in the yellow banner on the Salesforce settings page.
You can verify that the package is successfully updated by navigating to your Installed Packages in Salesforce and ensuring that the HubSpot Integration package is on version 3.0.
How do I resolve an Insufficient Privileges error when trying to install the connector package?
If you encounter a This app can't be upgraded: Insufficient Privileges error when trying to install the connector package, it's likely because the integration user doesn't have the Download AppExchange Packages permissionin Salesforce. To resolve the error, the Download AppExchange Packages permission must be enabled for the Salesforce user installing the connector package.
What's the difference between the HubSpot Intelligence Object and the HubSpot Visualforce window?
The HubSpot Intelligence object is a custom object that the older connector package created in order to sync analytics information from HubSpot to Salesforce. The HubSpot Visualforce window is an iframe that pulls information directly from the HubSpot contact record, and can be added to lead and contact page layouts in Salesforce.
Do I have to add my Salesforce users to HubSpot in order for them to be able to see the HubSpot Visualforce window?
Yes. Users need a minimum of contacts view access in HubSpot in order to view content in the HubSpot Visualforce window in Salesforce.
Can I remove the Lead Nurturing Visualforce window from my Salesforce page layouts?
Yes. As the new Visualforce window includes workflow enrollment, the Lead Nurturing Visualforce window is no longer needed. If you've successfully upgraded to version 3.0 of the package, the Lead Nurturing window will be blank. To remove the Lead Nurturing window, hover over it and click the remove icon in the top-right corner.
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