Skip to content

Contact HubSpot about your account

Last updated: June 28, 2023

Available with any of the following subscriptions, except where noted:

Marketing Hub Starter, Professional, Enterprise
Sales Hub Starter, Professional, Enterprise
Service Hub Starter, Professional, Enterprise
CMS Hub Professional
Legacy Marketing Hub Basic

For questions about your HubSpot Professional or Enterprise account, such as upgrading/downgrading, migrations, cancellations, pricing questions, consulting hours, website/company changes, etc., please contact your Customer Success Manager. If you do not have your Customer Success Manager's contact information or have a HubSpot Starter or free tools account, please reach out to HubSpot Support.

If you are using a HubSpot trial, please note that it will expire after 14 days. If you are in contact with a HubSpot Sales Rep, you can reach out to them directly to discuss a trial extension or reactivation. Otherwise, please contact HubSpot Sales. Please note that HubSpot cannot guarantee that requests for trial extension or reactivation will be granted.

If you are unable to access your account, try these login troubleshooting steps. 
Was this article helpful?
This form is used for documentation feedback only. Learn how to get help with HubSpot.
New to HubSpot? Use these guides to get started.
/account/who-do-i-contact-for-additional-information-about-my-hubspot-account