Account Settings

Contact HubSpot about your account

Last updated: October 13, 2020

Applies to:

Marketing Hub  Starter, Professional, Enterprise
Sales Hub  Starter, Professional, Enterprise
Service Hub  Starter, Professional, Enterprise
CMS Hub  Professional
Legacy Marketing Hub Basic

For questions about your account, such as upgrading/downgrading, migrations, cancellations, pricing questions, consulting hours, website/company changes, etc., please contact your Customer Success Manager. If you do not have your Customer Success Manager's contact information, please reach out to HubSpot Support.

If you are using a HubSpot trial, please note that it will expire after 30 days. If you are in contact with a HubSpot Sales Rep, you can reach out to them directly to discuss a trial extension or reactivation. Otherwise, please contact HubSpot Sales. Please note that HubSpot cannot guarantee that requests for trial extension or reactivation will be granted.

If you are unable to access your account, try these login troubleshooting steps