How do I remove a Sales Pro User?

Last updated: October 11, 2016

Available For:

Product: HubSpot Sales
Subscription: Professional

You have the ability as a HubSpot Sales Administrator to either downgrade a HubSpot Sales Pro user to the free version of HubSpot Sales or remove them from HubSpot all together.


To downgrade a user from HubSpot Sales Pro:

  • Navigate to the Account menu in the upper-right hand corner of your account then select Settings.
  • Click Manage HubSpot Sales Team in the left sidebar.

  • Here, you will see a list of your HubSpot Sales users. Select the radio button in the "HubSpot Sales" column for your user and they will be downgraded to a free user.

To remove a HubSpot Sales user from HubSpot

Please note: To remove a Sales Pro user, you will first need to follow the steps above to downgrade the user before you will be able to remove them from HubSpot.
  • To remove a HubSpot Sales user from HubSpot entirely, navigate to the Account menu > SettingsUsers.
  • You can then hover your mouse over the user and click the trash can icon to delete them from HubSpot.

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