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Restore deleted contacts, companies, deals, or tickets

Last updated: July 28, 2021

Applies to:

All products and plans

You can use the recycle bin to restore contacts, companies, deals, and tickets up to 90 days after they were deleted. When you restore a contact, some of the data associated with them will still be lost. For example, restored contacts will not be in any static lists they were in prior to the deletion.

Learn more about the implications of deleting contacts to understand why deleting contacts is not recommended and the data that will be lost when contacts are permanently deleted.

Please note: users need Account access and add and edit users permissions to use the recycle bin. GDPR-related deletions will not be held in the recycle bin, and will be permanently deleted with immediate effect in compliance with GDPR.

  • Navigate to your records: 
    • Contacts: In your HubSpot account, navigate to Contacts > Contacts.
    • Companies: In your HubSpot account, navigate to Contacts > Companies.
    • Deals: In your HubSpot account, navigate to Sales > Deals.
    • Tickets: In your HubSpot account, navigate to Service > Tickets.
  • In the upper right, click the Actions dropdown menu and select Restore [objects].

  • The recycle bin will open in a new browser tab or window. Select the checkbox next to the name of the contact/company/deal to restore, then click Restore.

  • To select all contacts on a page, select the checkbox at the top of the table.
  • To further select all contacts in the date range, click Select all contacts in this date range.