The integration sync card gives you an accurate view of the sync status between HubSpot records and your integration. The integration sync card is available for the following integrations:
- Active Campaign
- Account Engagement (Pardot)
- Airtable
- Connectwise PSA
- Copper
- Intercom
- Keap
- Microsoft Dynamics 365
- Mixpanel
- NetSuite
- Odoo
- Outreach
- Pipedrive
- Ouickbooks
- Salesloft
- Shopify
- Xero
- Zendesk
- Zoho CRM
The integrations sync card can be added to contact, company, deal, invoice, or order records in HubSpot.
Please note: the integrations listed above sync with different supported objects. To view an integration's supported objects, navigate to the Shared data section on the integration listing page in the App Marketplace.
The integrations sync card shows your record syncing status, including:
- Whether the record is currently syncing with your integration
- The last time the record synced
- Which integration record the HubSpot record is syncing with
Below, learn how to add and view the sync card on your CRM records.
Add the sync card
For contact, company or deal records, you can customize the right sidebar of the record and add the integrations sync card. For invoices and orders, the preview panel will display information about the sync but it cannot be customized.
If you didn't customize the right sidebar of your records, the integration sync card will automatically be added to your records.
If you customized the right sidebar of your records or if you installed an integration after Oct. 7, 2025, you must manually add the integration card to your HubSpot records by following these steps.
If you have multiple integrations connected to your account, or multiple objects syncing to one object (for example, NetSuite Individuals and NetSuite Contacts both syncing to HubSpot contacts), you'll see an integration sync card for each sync type.
View the sync card
To view the integrations sync card on contact, company, or deal records, click the record and scroll to the Integration sync card on the right panel.
To view the integrations sync card on invoice and deal records, click the record and review the card in the preview panel.
You can view the following information on the integration sync card:
- Syncing to: which integration record the HubSpot record is syncing with. Click the record name to open the record in your integration.
Please note: there is no link to view the record in the connected app for Mixpanel, Airtable, and Connectwise PSA.
- Status: the status of the sync between HubSpot and the integration. Sync statuses include:
- Up to date: the record is syncing successfully.
- Sync not found: the integration is active, but currently the HubSpot record isn't syncing with the integration.
- Sync off: sync is turned off in the integration settings page.
- Record not syncing: the record isn't syncing due to an error. For more information, hover over the sync status, or click the sync status to navigate to the sync health page.
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- Unknown sync: the record is syncing with the integration, but sync health information isn't available.
- Record excluded: the record is part of an excluded bucket. For more information, hover over Sync status.
- Last updated: when data was last synced between HubSpot and the integration.
