Require two-factor authentication in your account

Last updated: July 30, 2019

Two-factor authentication adds an extra layer of protection to your account and data. If you are a Super Admin or have permissions to edit account defaults, you can require every user in your account to use two-factor authentication. 

  • In your HubSpot account, click the settings icon settings in the main navigation bar.
  • In the left sidebar menu, navigate to Account Defaults
  • In the Security section on the General Info tab, click to toggle the Require Two-Factor Authentication (2FA) switch on. 
  • In the dialog box, click Yesrequire-2fa

Please note: once the switch is toggled on, the requirement will only take effect after 24 hours. The 24-hour grace period is for users to set up their two-factor authentication method, if they haven't done so yet.

Once enabled, every user in the account will receive an email notification to enable two-factor authentication in their account.

  • Users who already have set up their two-factor authentication methods will be reminded to generate back-up codes.
  • Users who have not set up their two-factor authentication method will be directed to set it up via a CTA in the email. If they don't set it up in 24 hours, they'd be asked to set it up the next time they log in to HubSpot.