Mention a user in HubSpot

Last updated: August 10, 2018


In HubSpot, you can add notes to contact records. It can be helpful to tag or @mention a team member in your note to make them aware of it.

  • In your HubSpot account, navigate to Contacts > Contacts.
  • Click the name of the contact.
  • On the New note tab, add your message. Type @ and begin typing your team member's name. A dropdown menu will appear with all the users in your account. Select the user to tag them in your note. 
  • Click Save note.

Mentions work in any note fields in HubSpot (on contacts, companies, deals, tasks, or tickets). The mentioned user will receive an email and in-app notification.

Looking to mention a social account in your social post in HubSpot?

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