Email Notifications

How do I connect my email inbox to HubSpot if I use two-factor authentication?

Last updated: July 20, 2017

Available For:

Marketing: N/A
Sales: Free, Professional

Some email providers have a two-factor authentication feature to increase security. Once enabled, your provider sends a notification to the mobile device of your choice. 

If your email inbox is set to require two-factor authentication, you will see the message "Unauthorized. Please check the email address and password and try again" when attempting to connect your inbox to HubSpot using IMAP:


You will need to generate a third-party app password from your email provider in order to connect your inbox to HubSpot. Learn how to do this for a the following major email providers:

Read more about this on the Community.

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