Last updated: October 21, 2020
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Once you’ve connected the Slack app to your HubSpot account, you can view, add, and update records from Slack.
Please note: it's recommended to create tasks and tickets from messages in public channels, or private channels that the HubSpot app was invited to. If you create a task or ticket from a message in a direct message, group message, or private channel where the HubSpot app wasn't invited, the task or ticket will be created in HubSpot but the HubSpot app will not post a notification in Slack.
View a preview of the contact record in Slack when you copy and paste a contact record URL.
Using slash commands in Slack, you can search for an asset or record and share it in a slack channel or direct message.
Search for and share a HubSpot contact, company, deal, knowledge base article, playbook, task, or ticket. If you have multiple HubSpot accounts connected to your Slack workspace, a prompt will appear in Slack to select the HubSpot account for the slash command. Click Choose under the Account name or if you have more than four HubSpot accounts click the Choose account dropdown menu to select your HubSpot account.
Please note: the /hs-search slash commands will only work in public channels, or private channels that the HubSpot app was invited to. The commands will show no response in direct messages and group messages, or private channels where the HubSpot app wasn't invited.
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