Add or remove contacts from a static list

Last updated: January 31, 2020

Applies to:

Marketing Hub  Professional, Enterprise
Legacy Marketing Hub Basic

You can add contacts to a static list from the individual contact record or using a workflow (Marketing Hub Professional and Enterprise only), and remove contacts from a static list directly from the list itself.

Add a single contact to a static list on the contact record

  • In your HubSpot account, navigate to Contacts > Contacts.
  • Click the name of the contact to add to a static list.
  • In the List memberships card, click Manage list memberships.

  • Click the Search for a static list dropdown menu and select the static list to add the contact to, then click Add [contact name] to this list.

Add an existing list to a static list using a workflow (Marketing Hub Professional and Enterprise only)

  • In your HubSpot account, navigate to Automation > Workflows.
  • In the upper right, click Create workflow.
  • Select Start from scratch, then click Create workflow.
  • Click Set enrollment triggers.
  • In the right panel, select List memberships.
  • Select the static list, then click Apply filter. Then click Save.
  • Click the plus (+) icon to add an action.
  • In the right panel, select Add to a static list
  • Click the Choose a static list dropdown menu and select the list, then click Save.

  • In the upper right, click Review.
  • In the Existing contacts section, select Yes, enroll existing contacts who meet the trigger as of now.
  • In the upper right, click Turn on.

Remove contacts from a static list

Please note: contacts cannot be manually added or deleted from active lists because they dynamically update based on the list criteria. Check out our Community post for a workaround. 

Removing contacts from a static list does not delete them from your HubSpot portal. Learn more about permanently deleting contacts in a list.

  • In your HubSpot account, navigate to Contacts > Lists.
  • Click the name of the static list.
  • Select the checkbox next to the contacts to remove from the list.
  • At the top of the table, click Remove from list.
  • In the dialog box, click Remove to confirm.