Last updated: November 8, 2021
If your social network account is disconnected from HubSpot, you will need to reauthorize the connection. Social networks will ask you to reauthorize your connected accounts for privacy and security reasons at the following intervals:
However, social networks may also disconnect your account at other times for privacy and security reasons. This can also occur if your social media account is deleted, has not been used for an extended period of time, or is compromised.
At any time, you can also manually disconnect or completely remove a social network account from HubSpot.
If a social network is prompting you to reauthorize your account, HubSpot will attempt to send a notification to the last user who connected the account, as well as every Super Admin in the account, one week before the account needs to be reauthorized. If your account is disconnected for security reasons or inactivity, you will not receive a notification.
Any HubSpot user with All accounts social permissions and the required social account permissions can reconnect the account. It is recommended for the user who originally connected the account to go through the authorization process.
To reconnect your social media account:
If you run into any issues when reconnecting, you can also try removing then reconnecting the account.
You can also manually disconnect your social media account. Only a Super Admin or the user who originally connected the account can disconnect it.
To disconnect a social media account:
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