Last updated: June 22, 2021
If your account automatically disconnects from HubSpot, you may need to reauthorize the connection. You can also manually disconnect your social media accounts at any time from your account settings.
There are a few things to take note of before getting started:
Social networks might ask you to reauthorize your connected accounts for privacy and security reasons. You'll receive a notification in your HubSpot account when you need to reconnect one of your social accounts.
HubSpot will attempt to send a notification to the last user who connected the account, as well as every Super Admin in the account, one week before the account needs to be reauthorized.
To reconnect one of your accounts:
Each social network requires reauthorization at different times.
Please note: a social network may determine that your account is inactive before your reauthorization date. This can occur if your social media account is deleted, isn't being used for an extended period of time, or is compromised.
In these cases, your account will be deactivated in HubSpot. Since this can occur at any time, you will not receive a reminder email before your account deactivates.
You can also manually disconnect your social media account. Only a Super Admin or the user who originally connected the account can disconnect it.
To disconnect a social media account:
When you add links to social posts in HubSpot, you’ll see a preview that includes a featured image, page...
If your Instagram Business Account isn't showing up when you try to connect it to HubSpot social tool, it's...
After you’ve connected your social accounts, you can view and analyze the performance of your social posts...