When a contact fills out a HubSpot form that is attached to a webinar, only the following fields will sync to GoToWebinar if they appear on the form:
- First Name
- Last Name
- Street Address
- Postal Code
- Phone Number
- Company Name
- Job Title
- Number of Employees
Likewise, webinar registrants who are already contacts in HubSpot and who did not register via a HubSpot Marketing form will be updated in HubSpot with values for any of the properties above that are included in their submission.
Webinar registrants who are not already contacts in HubSpot and who did not submit a HubSpot form will be created with their first name, last name, and email address, but with no additional information.
Once your contact has been created in HubSpot and there is webinar data to be collected, you will begin to see this data in their contact timeline. You'll be able to see when your contact registers for a webinar, attends a webinar, how long their session time was, and any Question and Answer that happened during the webinar: