Lists

Add or remove contacts from a static list

Last updated: July 30, 2018

Applies to:

Marketing Hub: Basic, Pro, Enterprise

You can add contacts to a static list on the individual contact record or using a workflow (Marketing Hub Professional and Enterprise only), and remove contacts from a static list directly from the list itself.

Add a single contact to a static list on the contact record

  • In your HubSpot account, navigate to Contacts > Contacts.
  • Click the name of the contact you'd like to add to a static list.
  • Scroll down to the List memberships card on the left, then click Manage list memberships.

  • Click the Search for a static list dropdown and select the static list to which you'd like to add the contact, then click Add [contact name] to this list.

Add an existing list to a static list using a workflow (Marketing Hub Professional and Enterprise only)

  • In your HubSpot account, navigate to Automation > Workflows.
  • Click Create workflow at the upper right of the dashboard.
  • Select Start from scratch, then click Create workflow at the upper right.
  • Click Set enrollment triggers. In the pane that slides in on the right, select List membership.
  • Choose the list that you'd like to add to your static list from the Contact is a member of list dropdown menu and click Done.
  • Select the checkbox next to Enroll contacts who already meet this criteria at the bottom and click Save.

  • Click the plus (+) icon to add an action.
  • Select Add to a static list
  • Select the Static list to which you'd like to add your list, then click Save.

  • Click Review at the upper right, then click Activate to turn the workflow on.

Remove contacts from a static list

Please note: contacts cannot be manually added or deleted from active lists because they dynamically update based on the list criteria. Check out our Community post for a workaround. 

Removing contacts from a static list does not delete them from your HubSpot portal. Learn more about permanently deleting contacts in a list.

  • In your HubSpot Marketing Hub Basic, Professional, or Enterprise account, navigate to Contacts > Lists.
  • Click the name of the static list.
  • Find the contact(s) you wish to remove from the list and select the checkbox next to their name(s).
  • Click Remove from list at the top of the table.
  • In the dialog box that appears, click Remove to confirm.

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