Meetings

Why does my availability for meetings not match my integrated calendars?

Last updated: October 25, 2018

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When using meetings with Outlook 365 or Gmail, you can still get booked via meetings if you have time blocked off as AwayTentative, Free, etc. on any of your integrated calendars. Only time slots on your calendars marked as Busy will be unavailable for bookings.

The instructions below walk through setting your desired availability for Outlook 365 and Gmail.

For Outlook 365:

In order to avoid getting booked for a time you're busy make sure your calendar event is set to Show as Busy. This will work for specifically scheduled calendar events as well as All day calendar events. 

If you have an all-day event on any of your integrated calendars (such as a conference) and you would still like to be available for meetings during this time, set this event to Show as Free.

Please note: any all-day events on your Outlook 365 calendar will be reflected in your meetings links based on the time zone of your HubSpot account, even if your Outlook 365 calendar is set to a different time zone. 

For Gmail:

In order to avoid getting booked for a time you're busy, make sure your calendar event is set to Show as Busy. This will work for specifically scheduled calendar events as well as All day calendar events.

If you have an all-day event on any of your integrated calendars (such as a conference) and you would still like to be available for meetings during this time, set the event to Show as Available.

Please note: HubSpot does not take into account Google Calendar working hours for meeting availability.

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