Last updated: October 20, 2021
|All products and plans|
There are settings for your connected calendar and for your scheduling pages that can cause unexpected availability, such as less available time slots appearing than expected. To identify the issue, you can use troubleshooting mode.
Please note: if you have access to more than one HubSpot account, log in to the account you used to create your scheduling pages before navigating to troubleshooting mode.
If you are seeing Overlap with another event, No availability set for this day, or No dates set for a specific timeframe, check your scheduling page settings to make sure you've added your available times:
When using meetings with your Office 365 or Gmail calendar, only time slots on your calendars marked as Busy will be unavailable for bookings.
In order to avoid getting booked for a time you're busy make sure your calendar event is set to Show as Busy. This will work for specifically scheduled calendar events as well as All day calendar events.
If you have an all-day event on any of your integrated calendars (such as a conference) and you want to be available for meetings during this time, set this event to show as Free.
Please note: any all-day events on your Office 365 calendar will appear on your scheduling page in the time zone of your HubSpot account, even if your Office 365 calendar is set to a different time zone.
In order to avoid getting booked for a time you're busy, make sure your calendar event is set to Busy. This will work for specifically scheduled calendar events as well as All day calendar events.
If you have an all-day event on any of your integrated calendars, such as a conference, and you want to be available for meetings during this time, set the event to show as Free.
Please note: HubSpot does not take into account Google Calendar working hours for meeting availability.
If you see the error Too soon for minimum notice time or Buffer time conflict, review your minimum notice time and buffer time settings:
In your calendar settings, you can connect a Google or Office 365 calendar to the meetings tool so if you...
Analyze the performance of your scheduling pages on the meetings dashboard. In your HubSpot account, navigate to Sales > Meetings. On the...
If you've tried to connect your calendar to the meetings tool but are being redirected to your activity feed...