Workflows

How can I reenroll contacts in my workflow based on multiple values for a single contact property?

Last updated: November 15, 2016

Available For:

Marketing: Pro, Enterprise
Sales: N/A

It is not currently possible to reenroll contacts in a workflow based on a contact property if the contact property can be equal to multiple values i.e. "The contact property State is equal to any of Florida, Georgia, or Alabama."

In order to achieve this you can create a smart list using the above logic and then enroll your contacts in the workflow based on that smart list. You will then be able to select your smart list as a condition for reenrollment in your workflow.

Alternatively, you can create unique starting criteria for each value the property can be equal to using the "or..." button as seen below. 

You can then select each condition for reenrollment.