Last updated: April 8, 2026
Available with any of the following subscriptions, except where noted:
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Marketing Hub
Starter, Professional, Enterprise
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Sales Hub
Starter, Professional, Enterprise
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Service Hub
Starter, Professional, Enterprise
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Data Hub
Starter, Professional, Enterprise
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Content Hub
Starter, Professional, Enterprise
You can create a backup of your CRM data to store in a file outside of HubSpot. CRM data backups include all records and property values for the following objects: contacts, companies, deals, tickets, custom objects, products, calls, conversations, and tasks. Associations and activity data are not included in a data backup.
Please note: if you have properties that store Sensitive Data, sensitive values are included in the CRM data backup. For this reason, ensure you store your backup file in a secure location.
Subscription required
- A Starter or Professional subscription is required to back up your data once per week.
- An Enterprise subscription is required to back up your data once every 24 hours.
Permissions required Super Admin permissions are required to back up your data.
Create and download a backup
To create and download a new CRM data backup:
- In your HubSpot account, click the settings icon in the top navigation bar.
- In the left sidebar menu, under Data management, click Backup & Restore.
- Click Create manual backup.
- In the dialog box, click Create backup to confirm.
Please note: any changes to records/properties made while the backup is processing may not be reflected in the exported data (e.g., a large backup that takes one day may not reflect changes made that day).
- You'll receive a notification when the backup is complete. In the notification or backup settings, click the download link to download the backup file. The file will be available for download for up to 14 days.
- In the row of the back up, click Download to download the file.
The downloaded .zip file will contain CSV files for each object. If an object has no records, there will be no file included in the backup.
Schedule recurring backups
Subscription required An Enterprise subscription is required to schedule recurring backups.
You can also turn on settings to create automatic recurring backups.
- In your HubSpot account, click the settings icon in the top navigation bar.
- In the left sidebar menu, under Data management, navigate to Backup & Restore.
- Click the Schedule automated backups switch on.
- In the right panel, configure the following:
- Select how often backups should run, either Once a week or Every two weeks.
- Click the Choose which day of the week dropdown menu, then select an option.
- Click Save.
Once turned on, backups will begin every week or every two weeks on the day of the week you specified. If a recurring backup fails, you'll receive a notification.
