Review Breeze usage and adoption

Use the Breeze dashboard to review how your team uses Breeze features across your HubSpot account.

Review reports on agent and assistant adoption, understand usage trends, and discover recommendations for additional Breeze features based on your account activity.

Please note: you can manage AI feature access in your AI settings and configure what data is shared. Review HubSpot's AI Trust FAQs and AI Model Cards for detailed information on AI security controls, data use, and compliance.

Review the Breeze dashboard

1. In your HubSpot account, click More, then navigate to Breeze > Overview. If More doesn't appear in your account, navigate to Breeze > Overview directly.
2. Click the Dashboard tab.
3. Review the reports available in the Usage and Analyze sections to understand how your team is using Breeze, and explore recommended agents based on your account
4. To learn more about a report, click the info icon next to its name.

Usage

The Usage section displays overall usage and adoption metrics for the last 30 days, including:

• Breeze features in use: the number of Breeze features that have been used in the last month.
• Agents created: the number of custom agents created in the last month.
• Hours saved by agents: the amount of time saved by using Breeze agents in the last month (in hours).
• Assistants created: the number of assistants created in the last month.

Recommended agents

This section displays recommended agents and assistants based on your account usage.

Review the recommended agents to find tools that can help automate and improve processes in your account:

• To explore additional agents, click See more on the right side of the section to browse the HubSpot Marketplace.
• To install an agent, click the agent name. In the dialog box, click Add.

Analyze

The Analyze section displays reports across the Agents, Breeze Features, and Assistants tabs.

• Click a tab to view the relevant reports.
• On the Agents tab, review the following reports:
  • Runs per agent: shows how often each agent runs each month. Use this report to understand adoption trends.
  • Agent runs per user: shows the number of agent executions for each user. Use this report to identify power users.
  • Top agent runs: shows the total runs for each agent. Use this report to identify the most-used agents.
  • Agent user retention: shows how user engagement changes over time after the first agent run. Use this report to understand user retention over time.
• On the Breeze Features tab, review the following reports:
  • Usage per feature: shows how often each feature (e.g., Blog generation) is used each month. Use this report to understand feature adoption trends.
  • Top feature usage: shows the total usage for each feature. Use this report to identify the most-used features.
• On the Assistants tab, review the following reports:
  • Chat sessions per assistant: shows how often each assistant is used each month. Use this report to understand adoption trends.
  • Assistant runs per user: shows the number of unique threads each user starts with an assistant. Use this report to identify power users.
  • Top assistant chats: shows the total chats for each assistant. Use this report to identify the most-used assistants.
  • Assistant user retention: shows how user engagement changes over time after the first interaction. Use this report to understand user retention over time.