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Contacts

How can I see if a contact or company has been merged?

Last updated: July 26, 2017

Available For:

Marketing: Free, Starter, Basic, Pro, Enterprise
Sales: Free, Professional

To see if a particular contact or company has been merged:

  • Navigate to your contacts or companies:
    • In your HubSpot Marketing Basic, Professional, or Enterprise account, navigate to ContactsContacts.
    • In your HubSpot Marketing Free or Starter account navigate to Contacts
    • In your HubSpot Sales account, navigate to Contacts or Companies.
  • Click on the name of the contact or company. 
  • For contacts, in the Email property field, you'll see the contact's email address and the merged address.

  • You can look for a merge event on the contact timeline. Make sure that Merges is selected in the Filter timeline drop-down menu.

  • For companies, you'll see two domains in the Company Domain Name field.

In order to see property values that came from the secondary contact or company:

  • Click View property history.
  • Any values that came from the secondary contact or company record will appear with "via merge" in the Change Source column. 

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