Lists

Delete a list of contacts

Last updated: January 31, 2019

Applies to:

Marketing Hub Starter, Professional, Enterprise
Legacy Marketing Hub Basic

You can delete a list without deleting its contacts, delete all contacts in a list, or delete individual contacts.

Data lost

Before deleting HubSpot contacts, consider the data that will be lost or affected:

  • The interaction data and timeline activity in the contact records will be deleted, including:
    • Form submission data
    • Website visit information
    • List membership data
    • Data from integrations (e.g., Salesforce, Wistia, GoToWebinar, SurveyMonkey)
    • Lifecycle stage transition data 
    • Information about custom event completion (Marketing Hub Enterprise only)
  • The data in existing reports will be affected, including but not limited to the following ways:
    • Deleted contacts will be removed from counts in the reports.
    • Visits from deleted contacts will appear in the sources report, but removed from the count of contacts.
    • Deleted contacts generated by a campaign will no longer appear in the campaign dashboard.
    • Deleted contacts will remain in the form submissions and landing page submissions reports, but will appear as No Contact.

Delete a list without deleting its contacts

  • In your HubSpot account, navigate to Contacts > Lists
  • Hover over a list and click the More dropdown menu, then select Delete. To bulk delete lists, select the checkboxes next to the lists to delete and click Delete in the table header.

  • In the dialog box, click Delete to confirm your deletion.

Delete all contacts in a list

Please note: consider the data lost when deleting a contact prior to doing any deletions.

  • In your HubSpot account, navigate to Contacts > Lists
  • Click the name of the list.
  • Select the contacts to be deleted:
    • To choose specific contacts, select the checkbox next to each contact to be deleted.
    • To select all contacts in the current page of the list, click the checkbox in the table header.
    • To select all contacts in the list, select the checkbox in the table header. At the top of the table, click Select all x contacts.

  • Click the More dropdown menu and select Permanently delete. This will delete the contacts from HubSpot. 

  • In the dialog box, confirm your deletion by entering the number of contacts to delete, then clicking Delete.

Delete individual contacts

Please note: consider the data lost when deleting a contact prior to doing any deletions.

To delete a contact from the contact record:
  • In your HubSpot account, navigate to Contacts > Contacts.
  • Click the name of the contact to delete.
  • In the left panel, click the Actions dropdown menu and select Delete.

To bulk delete contacts from the contacts dashboard:
  • In your HubSpot account, navigate to Contacts > Contacts.
  • Select the checkbox next to the contact(s) to delete. 
  • At the top of the table, click Permanently delete.