Landing Pages

Understand private content access for contacts

Last updated: October 18, 2019

Applies to:

Marketing Hub  Enterprise

Marketing Hub Enterprise users with publish permissions can control audience access for HubSpot-hosted pages and blogsLearn how to view and edit private content access from the contact record.

 

Understand the private content a specific contact has access to

You can see the private content a contact has access to on their contact record.

  • In your HubSpot account, navigate to Contacts > Contacts.
  • Click the name of a contact.
  • In the left panel, List membership and access to private content section, click Manage list memberships and access to see which lists the contact is a member of, and how many private pages they have access to.

private-content-contact-record

  • Hover over a list and click Details.
  • In the right panel, click Audience access to see the names of the private page(s) that the contacts in the list has access to.

lists-audience-access

 


Manage a contact's registration to access private content

You can see what private content contacts have access to on their contact record. You can also reset their password or resend the registration email.

  • In your HubSpot account, navigate to Contacts > Contacts.
  • Click the name of the contact.
  • In the left panel, List membership and access to private content section, click Manage list memberships and access.
  • Click the Manage registration dropdown menu.
    • If your contact didn't receive the original email, select Resend registration email to resend the registration email.
    • If your contact has already registered, but forgot their login password, select Reset password to send a password reset email to the contact. Contacts can click Forgot your password? on the login page to reset their password themselves.

reset-password-or-resend-email

Please note: the email templates for automated registration emails can't be customized.