Manage form spam submissions
Last updated: June 19, 2023
Available with any of the following subscriptions, except where noted:
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After publishing and sharing your HubSpot form, you can take steps to prevent spam form submissions. If HubSpot detects a form submission with a URL in the first or last name field, it will automatically be flagged as spam.
These submissions will not result in any CRM records and will be listed in a separate section of the forms tool. Any spam submissions that are not released within 90 days will be automatically deleted.
To access, release, or delete your spam form submissions:
- In your HubSpot account, navigate to Marketing > Lead Capture > Forms.
- In the forms table, search for and review the form that you want to analyze. Review the number of spam submissions from the spam submissions column.
- If your spam submissions column is not displayed:
- In the top right of the forms table, click Actions > Edit column.
- In the dialog box, click Reset default view.
- Click Save. Learn more about managing the columns in your forms table.
- From the spam submissions column, click the [number of spam submissions].

- In the top left of the spam submissions dashboard, you can filter the spam submissions:
- Form Name: filter by the name of the form that the submission was to.
- Submitted on: filter by the date of the submission.
- Will be deleted after: filter by the date the submission will be deleted.
- To review a submission's details, hover over the submission and click View submission.
- In the right panel, review the submission's details:
- If you've confirmed that the submission is valid, click Release to release the submission. This will release the submission and create a new record or update your existing records.
- If you've confirmed that a submission is spam, click Delete to delete the submission. This will permanently delete the spam submission.
- To manage your spam submissions in bulk from the spam submissions table:
- To select multiple submissions, click the checkboxes next to the submissions you want to release or delete.
- To select all submissions, click the checkbox in the top left of the table.
- At the top of the table:
- To release the submissions, click Release to submissions.
- To delete the submissions, click Delete.
Forms
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