Sync the Status field between HubSpot and NetSuite

After connecting HubSpot and NetSuite, you can sync the NetSuite Status field bidirectionally between the two apps. To do this, you must first create a custom property in HubSpot, then set up a field mapping in HubSpot's integration settings. By syncing the Status field, you can sync your contacts from HubSpot to NetSuite as leads, prospects, or customers.

Create a custom property in HubSpot

1. In your HubSpot account, click the settings settings icon in the top navigation bar.
2. In the left sidebar menu, navigate to Properties.
3. Click the Select an object dropdown menu, then select Contact properties.

4. Above the table, click Create property.

5. In the property editor, set the property’s details, i.e. Property label, Brand, Group, Description. Learn more about creating custom properties. 
6. In the Label field, enter NetSuite Status. 
   
7. In the left sidebar menu, click Field Type.
8. Click the Field type dropdown menu and select Dropdown select. 
9. In the Dropdown options table, enter all the property values from the Status field in NetSuite. The labels are case-sensitive and must match the values in NetSuite exactly. 
10. After you've entered all the labels, in the left sidebar menu, click Rules and select the checkbox if you want the property to show in forms and bots. Then click Create. 
11. Repeat the steps above for a company property if needed. 

Create a custom field mapping

1. In your HubSpot account, click the settings settings icon in the top navigation bar. In the left sidebar menu, navigate to Integrations > Connected Apps.
2. Click Netsuite.
3. Navigate to the CRM syncs tab. 
4. Click [Object] sync for the object you want to set up the Status sync for. 
5. On the Configure tab, in the Mapped fields section, click + Add a mapping. 
6. Click the NetSuite dropdown menu and select Status. 
7. Click the HubSpot dropdown menu and select the newly created custom property. 

Please note: if you have already set up the object sync between HubSpot and NetSuite, records will only sync after they're updated in either system.