Last updated: May 6, 2021
You can find your purchased templates and modules in the Purchased tab of the Asset Marketplace, and in your design manager tool.
You can create a new page with a purchased template directly from the Asset Marketplace:
You can open and edit a purchased template or module in the design manager tool:
If your page uses flexible columns, you can add a purchased module directly to a page in the content editor.
A theme is a set of templates, modules, and global content you can use to create an entire website. You'll manage fonts, colors, and style settings for theme assets in one place in your theme settings. Themes come with coded templates, but you can edit your content and page layout in the drag and drop editor without touching any code.
A template pack is a set of templates you can use to create new page or blog content. Template packs don't include unified theme settings, and may not include drag and drop editing functionality.
Please note: template packs created with the "drag and drop builder" won't include all the features of the drag and drop page editor.
All HubSpot Asset Marketplace providers support their own work. If you find a bug in your purchased template or module, you can reach out to the provider to request a fix.
The most common reason for a card being declined is because the payment provider (usually a bank, but sometimes a credit card company) doesn’t recognize the vendor, so it assumes that it's fraudulent. You can contact your bank or credit card provider to ask them to approve the vendor.
When you update to the latest version of a template or module, a new version of the template or module will be created in your account. This ensures that any customizations that you've made to the template or module don't get overwritten automatically.
To update to the latest version of a template or module:
For themes, HubSpot will overwrite upon update. If you're using a module and it gets updated, your page will pull in the new version. However, if you are using a module and that module doesn't exist in the new version, we do not delete it from your HubSpot account.
Before requesting a refund, be sure you have read the item’s installation guide and documentation to make sure the item is represented accurately on the Asset Marketplace.
Please note: all refund requests are between the buyer and the provider. HubSpot does not have a role or any obligation when a refund is requested. Learn more about guidelines for refund requests on the Asset Marketplace.
To request a refund:
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