Last updated: February 25, 2022
The HubSpot social tool allows you to easily manage your social media engagements in one place. Use inbox streams to identify interaction-generating content, respond to social conversations, gather intelligence about new followers, and see social stream matches.
|Facebook personal account||✓||✓|
|LinkedIn personal account||✓||✓|
|LinkedIn Company page||✓||✓|
|LinkedIn Group page||✓||✓|
|LinkedIn Showcase page||✓||✓|
|Instagram Business Account||✓|
Conversations are text-based engagements with your social accounts or posts published through HubSpot, such as Twitter mentions, Facebook comments, LinkedIn comments, and Instagram post comments.
Only direct comments to a post will be tracked. If a comment is added as a reply to a direct comment resulting in a nested comment, it will not be tracked in HubSpot.
Interactions are any "click-like" engagements with your content that have been published via HubSpot, such as retweets, favorites, likes, and +1s. Learn more about analyzing your social interactions.
Please note: Instagram and Twitter likes and saves will not appear as interactions in inbox streams as their APIs indicate the numbers of likes for a social post, but not the identities of the users who liked it or when the likes occurred.
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