Account Settings

Export critical action history

Last updated: February 11, 2020

If you have admin permissions, you can download a spreadsheet report of important actions that users have taken in the account.

What's included in the export 

The following user actions are included in the export:
  • Adding, removing, requiring or removing the requirement for single sign-on (SSO)
  • Exporting contacts
  • Adding or removing users
  • Viewing, creating, or deactivating an API key

For each user action, the export will show:

  • the time of the action
  • the type of action
  • the user's email address
  • the ID of the affected object
  • the approximate location
  • a link to the URL where the action was taken in the account

Export critical action history

To export critical action history:

  • In your HubSpot account, click the settings icon settings in the main navigation bar.
  • In the left sidebar menu, navigate to Account Defaults.
  • In the Security section, next to Export Critical Action History, click Export.
export-critical-action-history
  • When the export finishes processing, a download link will appear in your notification center. HubSpot will also send an email with a download link to the email address associated with your user.
/account/export-critical-action-history