Calling

How do I create a call queue in the CRM?

Last updated: January 6, 2017

Available For:

Marketing: N/A
Sales: Free, Professional

To create a call queue or add contacts into your existing call queue in your HubSpot CRM, follow the instructions below:

  • In your HubSpot Sales account, navigate to Contacts.
  • Use the checkboxes to select the contact(s) you'd like to add to your call queue.
  • Click Add to call queue.

  • To view your call queue, navigate to Sales ToolsCall Queue or click the View dropdown from the Contacts Dashboard and select Call Queue