CTA

Why is there no data for the CTA embedded on a WordPress page?

Last updated: November 21, 2016

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Marketing: Basic, Pro, Enterprise
Sales: N/A

If you're using embedded CTAs on a WordPress site and no CTA data is appearing in HubSpot, try comparing the source code of your WordPress site (right click and select View Source) with the CTA embed code to make sure that the code was not altered by Wordpress. If the code has been significantly altered, try re-embedding the CTA. Keep in mind that XHTML Wordpress themes will add <![CDATA[ ]]> tags around the JavaScript, which should not prevent the CTA from being tracked.

If re-embedding the CTA fails to resolve the issue, it may be necessary to insert the CTA embed code via a third party shortcode plugin. An example of this kind of plugin is Shortcoder.