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How can I send emails in the CRM from multiple email addresses?

Last updated: December 16, 2016

Available For:

Product: HubSpot Sales
Subscription: Free

When you send an email from the CRM, the From address defaults to the email address of your user in the CRM. If you have a second email address that you want to send emails from, you can add this as a Connected Account in your CRM user settings. 

  • In your HubSpot Sales account, navigate to Account Menu Settings

Navigate_to_account_settings

  • On the My Profile page, click on the Connected Accounts tab.
  • Click Add an email address.

Add_a_connected_email_address

  • Enter the email address you'd like to connect, then click Add email address.

To send an email using your newly connected email address:

  • Navigate to Contacts.
  • Click the name of the contact.
  • In the interactions box above the timeline, click Email.
  • Click the dropdown beside the From address and select a different email address.

Sending_from_a_different_email_address

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